International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

Applying the Baldrige Organizational Effectiveness Model to the Standards for Accreditation of a Higher Education Institution
Dr. Troy L. Roland

Abstract
Accreditation is the process in which quality assurance reviews of higher education institutions—two-year and four-year colleges, universities, and graduate education programs—are performed to enable such institutions to implement improvement measures where and when necessary to effectively deliver quality educational service to their students. Universities and colleges rely on the accreditation process to ensure internal and external constituencies of the quality of educational programs offered and the caliber of their institutional capacity. This study examined the Baldrige organizational effectiveness model to meet accreditation guidelines and considered the experiences of one regionally accredited college as it prepared and participated in an accreditation review. The Baldrige component model of organizational effectiveness was used to assess how the institution applied theoretical constructs in preparation for the accreditation visit. The research objective was ―to explore the accreditation self-study process from the perspectives of Baldrige.‖ The study composed of the Baldrige organizational effectiveness model and measured the effectiveness of the college as it embarked upon its reaffirmation of accreditation.

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