International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

Influence of Mental Workload on Job Performance
Benjamin O. Omolayo, Olajumoke C. Omole

The study examined the influence of mental workload on job performance of two category of workers in the university namely, the academic and non-academic workers. 100 workers that were made up of 50 academic and 50 non-academic workers comprising of 68 male and 32 female participated in the study. Multiple Resource Questionnaire (MRQ) and Perceived Work Performance Scale (PWPS) were used to collect responses from the participants. Data were analyzed using Pearson correlation, independent t-test and Univariate Analysis of Variance. Testing four hypotheses, results showed that there is no significant relationship between mental workload and job performance. Also, findings indicated that male workers do not exhibit greater mental workload than female workers. Furthermore, there is no significant main influence of age and educational qualifications on job performance, but there is significant main influence of length of service on job performance. No significant interaction influence of age, educational qualifications and length of service was found on job performance. However, there is significant difference in the level of mental workload of academic and non-academic workers.

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