International Journal of Humanities and Social Science

ISSN 2220-8488 (Print), 2221-0989 (Online) 10.30845/ijhss

The Effect of Dynamic Packaging System Quality on Jordanian Tourist Satisfaction
Dr. Fairouz Al-Dmour, Dr. Mekkrache Fouzia, Waed R. Sarayreh

This paper attempts to examine The Effect of Travel Dynamic Packaging System Quality on Customer Satisfaction through the system users (experienced people) in Jordan who have experienced the system at least once before, using convenience sampling method. To achieve this objective, a questionnaire was developed for data collection, the number of valid questionnaires for analysis was (123) , where Social Package Version 16 (SPSS, 16) was used to analyze the questionnaire data. The most important findings of this study were the following:
• The perceptions of Travel Dynamic Packing system users in Jordan toward Packaging System Quality and Customer satisfaction were a high level.
• There is effect of Travel Dynamic Packaging System Quality on Customer Satisfaction, the dimensions of dependent variable explain (55.5%) of variation in the dependent variable (Customers Satisfaction).
The paper recommended Improving the online applications, communication networks, hardware and operating systems for Travel Dynamic Packaging System, also Benefit from the experiences of the leading companies in this field Through attention to attracting talent and exchange , adoption of joint programs and search for the best institutional partnerships.

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